Last updated: October 2026.
GoCat (“we”, “us”) respects your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have. If you have any questions, contact us at Susanne@gocat.store or on 517-543-7519.
Information we collect
Order information. When you buy from us, we collect your name, email address, delivery details and order history so we can fulfil and support your order. Payment details are handled directly by our payment processor and are never stored on our servers.
Messages you send us. When you contact us or join our newsletter, we keep the details you provide — your name, email address and the content of your message — so we can reply and, for newsletter subscribers, send the updates you asked for.
Technical information. Like most websites, we collect basic technical data such as your browser type, pages visited and approximate location, which helps us keep the site secure and understand how it is used.
How we use your information
We use your information to process and deliver your orders, respond to your messages, send newsletters you have signed up for, and improve our store. We will never sell your personal information to anyone.
Who we share it with
We share information only where necessary to run the store: with our payment processor to take your payment, with delivery carriers to ship your order, and with email service providers to send order emails and newsletters. These providers may only use your information for the services they provide to us.
Cookies
We use essential cookies to keep the shop working — for example to remember your basket and keep you signed in. If you accept optional cookies, we may also use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.
Your rights
You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email Susanne@gocat.store and we will respond within a reasonable time.
Data retention
We keep your information only for as long as we need it for the purposes described in this policy — for example, to fulfil orders and meet legal or accounting obligations — and then we delete or anonymise it.
Security
We take reasonable technical and organisational measures to protect your information, including encrypted connections for checkout. No method of transmission over the internet is completely secure, but we work to keep your data safe.
Changes to this policy
If we change this policy, we will publish the updated version here and revise the date above.